Frequently Asked Questions

Below there are some common concerns of our clients before purchasing the item, if you have other questions,
please just send it to info@estetist-cosmetics.com

Please contact us by email at info@estetist-cosmetics.com with your name and order number, and Customer Support will respond to you as soon as possible.

estetist-cosmetics.com accepts payments from customers by any of the following methods: Credit cards: Visa, MasterCard, American Express Online paying systems: ShopPay, PayPal, GPay, FacebookPay. Payments by cash are not accepted. For any additional information and assistance regarding payments, please contact info@estetist-cosmetics.com

estetist-cosmetics.com provides you with a 100% Satisfaction Guarantee for all of our products. You can return the item within 30 days of purchase (for unpacked, unused items with a receipt or any other proof of purchase provided). In case the item is not in the appropriate condition, you can request exchange for a new item or a full refund. In case there is any damage to the packaging or the item itself, please provide us with a photo of the received goods. For any additional information and assistance regarding the exchange, return and refund of your item, please contact info@estetist-cosmetics.com

estetist-cosmetics.com is unable to accept orders to be shipped to destinations outside of the United States. We apologize for any inconvenience.

Contact us within one hour of placing your order via email info@estetist-cosmetics.com, and we will do our best to accommodate your request.

If your online order is not as expected, please contact us via email info@estetist-cosmetics.com

If you received damaged item, please retain the box, packaging, and all contents, and contact us as soon as possible for assistance via email info@estetist-cosmetics.com

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